Imprint & Data privacy

Imprint

Responsible for the content

DÜCHTING PUMPEN  Maschinenfabrik GmbH & Co. KG

Wilhelm-Düchting-Straße 22
58453 Witten

T +49 2302 969 - 0
F +49 2302 690 - 443

Send message

Represented by:
Dr C. Düchting & Dr W. Düchting

Commercial Register:
Registration court: Bochum District Court
Registration number: HRB 8665

VAT No.:
VAT no. according to §27a of the Value Added Tax Act:
DE 126 883 207

Picture copyright:
© DÜCHTING  PUMPEN

Editing, realisation and operation
DÜCHTING PUMPEN - Marketing department

 

© Copyright  2018 - DÜCHTING PUMPEN

 

1.Website content

We endeavour to ensure that the content of our website is always up-to-date, accurate and complete. Nevertheless, errors may still occur. Therefore, we assume no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims relating to damages of a material or immaterial nature caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded, unless the error was published with wilful intent or through gross negligence.
All offers are subject to confirmation and non-binding. We expressly reserve the right to change, add to or delete any section of the website, or the entire offer itself without prior notice, or to discontinue the publication temporarily or permanently.

2.External links

Hamburg Regional Court (LG) decided by judgment dated 12 May 1998 that by providing a direct or indirect link to external websites, co-responsibility may exist for the content of the linked websites. According to the LG, this can only be prevented by expressly disassociating oneself from such content.
This website contains links to third party websites (external links). These websites are the responsibility of the respective operators. When including such external links for the first time, we check the external contents for possible legal violations. At that time, no violations were evident. Therefore, we have no influence on the current and future design and content of the linked websites. Setting external links does not mean that we adopt the content of the link as our own. It is not reasonable to expect us to constantly monitor external links for legal violations without specific indication thereof. If, however, we become aware of legal violations, the offending external links will be deleted immediately.

3.Copyright and trademark rights

The content published on this website is subject to German copyright and ancillary copyright. Any use not permitted by German copyright and ancillary copyright law requires the prior written consent of the provider or respective copyright holder. This applies in particular to the duplication, processing, translation, storage, processing or reproduction of content in databases or other electronic media and systems. Contents and rights of third parties are marked as such. The unauthorised duplication or transfer of individual items of content or complete pages is not permitted and is liable to prosecution. Reproduction or use of the graphics, audio recordings, video sequences and texts in other electronic or printed publications is not permitted without our express consent.

4.Data privacy

In our privacy policy we inform you about the nature, scope, purpose and use of personal data in accordance with the GDPR.

5.Validity

This disclaimer is an integral part of our website. If any paragraph or part of this disclaimer becomes invalid, this shall not affect the validity of the remaining paragraphs or parts.

6.Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG

The European Commission provides a platform for online dispute resolution (OS) available at http://ec.europa.eu/consumers/odr/.

We are not obligated and are unwilling to participate in dispute settlement procedures before a consumer arbitration board.

 

 

 

 

 

 

 

 

 

Privacy Policy according to GDPR

The following privacy policy applies to the use of our website [www.DUECHTING.com] (hereinafter referred to as "website").

The protection of privacy is very important to us. The collection and processing of your personal data is conducted in compliance with the current data protection regulations, in particular the General Data Protection Regulation (GDPR). We collect and process your personal data in order to offer you the above-mentioned website. In this privacy policy, we explain how your data is collected and used, and for what purpose, as well as the options available to you in relation to your personal data.

By using this website, you consent to the collection, use and transfer of your personal data in accordance with this privacy policy.

I.Name and address of the controller

The controller responsible for the collection, processing and use of your personal data pursuant to Art. 4 No. 7 GDPR is:

DÜCHTING PUMPEN Maschinenfabrik GmbH & Co. KG

Wilhelm-Düchting-Straße 22

58453 Witten

Germany

Tel.: +49 (0)2302 969 0

marketing@duechting.com

www.DUECHTING.com

 

If you would like to object to your data being collected, processed and used in accordance with this privacy policy, either against individual measures or as a whole, you can send your objection via email, fax or post at any time to the above contact address.

II.General information on data processing

1.Scope of personal data processing

As a general rule, we only process the personal data of our users insofar as it is necessary to provide a functioning website with our content and services. The personal data of our users is regularly processed, but only if we have their consent. Exceptions apply in cases where it is not possible to obtain consent ahead of time due to practical reasons and legal provisions for data processing in each respective case.

2.Legal basis for the processing of personal data

Provided we obtain the consent of the data subject for processing personal data, Art. 6 para. 1 a EU General Data Protection Regulation (GDPR) shall serve as the legal basis.

When processing personal data required to fulfil a contract for which the data subject is a contractual party, Art. 6 para. 1 b GDPR shall serve as the legal basis. This also applies to processing required to carry out pre-contractual duties.

If processing of personal data is required to fulfil a legal obligation of our company, Art. 6 Sec. 1 c GDPR shall apply as the legal basis.

In case that processing is necessary to protect the vital interests of the data subject or another natural person, Art. 6 para. 1 d GDPR shall serve as the legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 f GDPR shall serve as the legal basis for processing.

3.Data deletion and storage periods

The personal data of the user is deleted or locked as soon as the purpose for the storage no longer exits. Furthermore, data may also be stored if provided for by the European or national legislator in EU regulations, laws, or other provisions to which the controller is subject. The data will be locked or deleted when the storage period prescribed by the aforementioned legal provisions expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

III.Provision of the website and creation of log files

1.Description and scope of data processing

Each time our website is visited, our system automatically collects data and information from the visitor's computer.

The following information is collected from visitors to the website:

  • information about the browser type and version used;
  • operating system of the user;
  • internet service provider of the user;
  • IP address of the user;
  • date and time of visit;
  • websites from which user's system accessed our website;
  • websites accessed by the user's system through our website.

The data is stored on our system's log files. This data is stored separately from the user's other personal data.

2.Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 f GDPR.

3.Purpose of data processing

The temporary storage of the IP address by the system is necessary to allow delivery of the website to the user's computer. For this purpose, the user's IP address must be stored for the duration of the session.

The storage in log files is carried out to ensure the functional capability of the website. The data also helps us to optimise the website and ensure the security and safety of our IT systems. The data is not evaluated for marketing purposes.

These purposes also constitute part of our legitimate interest in processing personal data in accordance with Art. 6 para. 1 f GDPR.

4.Storage period

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of the collection of data required for displaying the website, this applies when the respective session is ended.

For data stored in log files, this applies after no more than seven days. Storage beyond this is possible. In this case, the IP addresses of users are deleted or scrambled so that identifying the actual visiting client is no longer possible.

5.Option to object and opt out

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. Therefore, the user has no right of objection.

IV.Use of cookies

1.Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a string of characters that allows the browser to be uniquely identified when the website is revisited.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified again when moving from one page to another.

The following data is stored and transmitted in the cookies:

  • Language settings
  • Login details

2.Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 f GDPR.

3.Purpose of data processing

The purpose of using technically necessary cookies is to make it easier for users to use websites. Some features of our website cannot be offered without the use of cookies. These features require that the browser can be identified again when moving from one page to another.

We require cookies for the following applications:

  • Applying language settings
  • Remembering search terms

The user data collected by technically necessary cookies will not be used to create user profiles.

These purposes also constitute part of our legitimate interest in processing personal data in accordance with Art. 6 para. 1 f GDPR.

4.Storage period, option to object and opt out

Cookies are stored on the user's computer and transmitted from there to our website. As the user, you therefore have full control of the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also be done automatically. If cookies for our website are disabled, it may no longer be possible to access all the functions of the website.

V.Newsletter

1.Description and scope of data processing

The newsletter circulation is based on registered users of the website:

You can subscribe to our free newsletter by visiting our website. When registering to receive the newsletter, the information you enter on the form is transmitted to us.

The following data is collected:

  • First name, last name,
  • Email,
  • Language,
  • IP address of visitor's computer,
  • Date and time of registration.

In order to be able to send you our newsletter, we use the double opt-in procedure. This means that only after you have expressly confirmed to us that you wish to receive the newsletter we will send you an activation email asking you to confirm that you would like to receive our newsletter by clicking on the link contained in the activation email.

If you contact one of our employees via our website or purchase our goods or services by entering your email address on our contact form on the website, we may subsequently use this information to send you a newsletter. In such cases, only company news, greetings or information on events and services will be sent via the newsletter.

If you would like to receive our newsletter, we will need an email address, as well as information that allows us to verify that you are the owner of the email address provided and agree to receive the newsletter.

To ensure that your receipt of the newsletter is consensual, we use the double-opt-in procedure. This allows the potential recipient to be included on the mailing list. After completing registration, the user will receive a confirmation email asking to legally confirm the subscription request. The address is only actively included in the mailing list when the registration is confirmed.

We use this data exclusively for the sending information requested and offers.

We use the newsletter software Newsletter2Go. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling and using your data for purposes other than sending newsletters. Newsletter2Go is a certified German provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

For more information: https://www.newsletter2go.de/informationen-newsletter-empfaenger/

The consent granted for the storage of the data and email address, and their use for sending the newsletter can be revoked at any time by clicking Unsubscribe link in the newsletter.

The data protection measures are constantly upgraded in accordance with technological progress. We therefore ask you to stay informed about our data protection measures by viewing our privacy policy at regular intervals.

No data is transferred to third parties without legal basis during the processing of data for the sending of the newsletter. The data will be used exclusively for sending the newsletter.

2.Legal basis for data processing

The legal basis for the processing of the data after the user has registered for the newsletter is the consent of the user pursuant to Art. 6 para. 1 a GDPR.

The legal basis for sending the newsletter as a result of the sale of goods or services is § 7 para. 3 UWG.

3.Purpose of data processing

The collection of the user's email address is required to dispatch the newsletter.

The collection of other personal data for the registration process is required to prevent misuse of the services or the email address used.

4.Storage period

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. The email address and other user data entered voluntarily are therefore stored as long as the subscription to the newsletter is active.

Other personal data collected during the registration process will normally be deleted after a period of seven days.

5.Option to object and opt out

Subscription to the newsletter may be terminated at any time by the user concerned. For this purpose, we provide an unsubscribe link in each newsletter. Link.

VI.Contact form and email contact

1.Description and scope of data processing

A contact form is available on our website, which can be used to communicate with us electronically. If the user chooses to use this option, the personal data entered into the contact form will be transmitted to us and stored. These data are:

  • Company name,
  • Name,
  • Email,
  • Country,
  • Shipping address (for request for a product catalogue).

The following data is also stored when you send your message:

  • IP address of the user,
  • Date and time of registration.

We recommend the use of your business email and address. In order to process the data, we obtain your consent for the sending process and refer you to this privacy policy.

Alternatively, you can contact us via email.

If you contact us (e.g. via contact form or email), we will store your details for processing your request as well as in the event that follow-up questions arise.

This also constitutes part of our legitimate interest in accordance with Art. 6 para. 1 s. 1 f) GDPR.

We only store and use other personal data if you consent to it or if this is permitted by law without special consent.

If, and to the extent that, we involve third parties in the fulfilment of orders or for communication purposes (such as distribution partners in other countries), such parties will only receive personal data to the extent required for the fulfilment of the corresponding service. You will be informed by us when we involve our distribution partners.

In the event that we outsource certain parts of the data processing (order processing), we contractually obligate the processer (e.g. partners) to use the personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject's rights.

2.Legal basis for data processing

The legal basis for the processing of the data is the consent provided by the user pursuant to Art. 6 para. 1 a GDPR.

The legal basis for the processing of the data transmitted during the sending of an email is Art. 6 para. 1 f GDPR. If the aim of the contact via email is to place an order, then additional legal basis for the processing is Art. 6 para. 1  b GDPR.

3.Purpose of data processing

The processing of the personal data from the contact form is only for our purpose to process the message received. In the case of contact via email, this also constitutes part of the essential legitimate interest in the processing of the data.

The processing of other personal data during the sending of the message is carried out to prevent misuse of the contact form and to ensure the security of our IT systems.

4.Storage period

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. For personal data submitted through the contact form and data sent via email, this applies when the respective conversation with the user has ended. The conversation is deemed ended when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.

The additional personal data collected during the sending process will be deleted within a period of seven days at the latest.

VII.Google Maps

We use the Google Maps map service via an API to make it easier to locate the places we have indicated on the website and to make our online presence more appealing. To use Google Maps features, you must allow your IP address to be stored. This information is usually transmitted to and stored on a Google server in the United States. The legal basis is Art. 6 para. 1 f GDPR.

More information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

If you object to any further transmission of your data to Google through the use of Google Maps, you can disable Google Maps completely by deactivating the JavaScript application in your browser. Once this is done, you will no longer be able to access Google Maps, including the maps displayed on this website. Please note that if JavaScript is deactivated, you may also not be able to access some of the other functions that we offer you on our website.

VIII.Option to object or opt out

The user may to revoke his consent to the processing of his personal data at any time. If the user contacts us by email, he may object to the storage of his personal data at any time. In such cases, the conversation can no longer continue.

Please send your request to opt out to datenschutz@duechting.com

To verify the correct data, please send the name and email address provided.

All personal data stored in the course of contacting you will then be deleted.

IX.Rights of the data subject

If your personal data has been processed, you are entitled to the following rights, which must be ensured by the controller, in accordance with the GDPR:

1.Right to information

You have the right at any time to obtain confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to ask us for information about your personal data stored as well as for a copy of this data, which is to be supplied free of charge. In addition, you have the right to the following information:

  • the purposes for which the personal data is processed;
  • the categories of the personal data processed;
  • the recipients or categories of recipients to whom the personal data has been disclosed or are currently being disclosed, in particular the recipients in third countries or international organisations;
  • if possible, the planned stored period for the personal data relating to you, if this is not possible, the criteria for determining the storage period;
  • the existence of the right to correction and deletion of personal data relating to you, the right to restrict processing by the controller and the right to object to such processing;
  • the existence of the right to complain to a regulatory authority;
  • on any personal data held about you that is not collected from you, as well as all available information about the source of such data.

If your personal data is transmitted to a third country or an international organisation, you have the right to be informed about the appropriate guarantees for the transfer of such data pursuant to Art. 46 GDPR.

2.Right to correction

You have the right to demand the immediate correction of inaccurate personal details attributed to you. You also have the right to demand the completion of incomplete personal data stored for processing, including by means of providing a supplementary statement.

3.Right to deletion (right to be forgotten)

Pursuant to Art. 17 para. 1 GDPR, you have the right to ask us to delete your personal data without delay and we are obliged to delete this data immediately if one of the following reasons applies:

  • the personal data is no longer necessary for the purposes for which they were collected or otherwise processed;
  • you revoke your consent on which the processing was based in accordance with Art. 6 para. 1 s. 1 a) GDPR or Art. 9 para. 2 a) GDPR and there is no other legal basis for the processing;
  • you object to the processing in accordance with Art. 21 para. 1 GDPR and there are no legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 para. 2 GDPR;
  • the personal data was processed unlawfully;
  • the deletion of personal data is required to fulfil a legal obligation under EU law or the national law to which we are subject;
  • the personal data related to you was collected through services offered by the information society pursuant to Art. 8 para. 1 GDPR.

In the event we have made your personal data publicly available and if we are obliged to delete it in accordance with Art. 17 para. 1 GDPR, we shall take appropriate measures, including those of a technical nature, taking into account the available technology and implementation costs, to inform the processor responsible for processing your personal data that you have requested the deletion of all links to this personal data or copies or replications of this personal data.

4.Right to restrict processing

You have the right to demand that we restrict processing if any of the following conditions apply:

  • you dispute the accuracy of your personal data for a period that enables us to verify the accuracy of the data;
  • the processing is unlawful and you reject the deletion of your personal data, instead opting to restrict the use of your personal data;
  • we no longer require your personal data for processing purposes, but you need it to assert, exercise or defend legal claims, or
  • you have exercised your right to object against the processing pursuant to Art. 21 para. 1 GDPR, and it has not been determined whether the legitimate interest of our company outweigh yours.

5.Right to data portability

You have the right to receive the personal data you provide to us in a structured, commonly used, machine-readable format, and you have the right to pass on that information to another processor without hindrance, provided

  • the processing is based on consent pursuant to  Art. 6 para. 1 a GDPR or Art. 9 para. 2 a GDPR, or on a contract pursuant to Art. 6 para. 1 b GDPR, and
  • the processing is carried out by automated processes.

In exercising your right to data portability in accordance with paragraph 1, you have the right to demand that your personal data is transmitted directly by us to another processor, provided this is technically feasible.

6.Right to object

You have the right to object at any time to the processing of personal data relating to you for reasons arising from your particular situation pursuant to Art. 6 para. 1 s. 1 e) or f) GDPR; this also applies to profiling based on these provisions. We will then no longer process your personal data, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is for the purpose of asserting, exercising or defending legal claims.

7.Right to withdraw consent to use of data

You have the right to withdraw your consent to the processing of your personal data at any time.

8.Right to complain to a regulatory authority

You have the right to lodge a complaint with a regulatory authority, in particular in the member state where you are located, your place of work or the place of the alleged violation, if you believe that the processing of your personal data is unlawful.

X.Data security

We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities.

Please note, however, that data transmission over the internet (for example, when communicating via email) may be subject to security vulnerabilities. It is therefore not possible to protect the data completely from access by third parties.

To safeguard your data, we maintain technical and organisational security measures in accordance with Art. 32 GDPR, which we constantly upgrade to the latest state of technology.

We also do not warrant that our website will be available at specific times; disturbances, interruptions or failures may occur. The servers we use are regularly and meticulously backed up.

1.Transfer of data to third parties, no data transfer to non-EU countries

In principle, we only use your personal data within our company.

If and insofar as we engage third parties for the fulfilment of orders (such as distribution partners or logistics service providers), they will only receive personal data to the extent required for the provision of the corresponding service.

In the event that we outsource certain parts of the data processing (order processing), we contractually obligate the processor to use the personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject's rights.

Data transmission to agencies or persons outside the EU, outside the cases mentioned in this privacy policy (processors, distribution partners in certain countries, logistics service providers) does not occur and is not planned.

2.Data protection officer

If you have any questions or concerns about data protection, please contact our data protection officer:

Marzena Dziadek                                               

+492302 969 268

datenschutz@duechting.com