AFTER SALES SERVICE
Technically experienced in-house and on-site support.
Individual, expert service for pumps and spare parts: DÜCHTING offers customized service and spare parts concepts. The right solution over the entire life cycle.
- professional and technically experienced OEM service
- keep the reaction and action time as short as possible
- service partners and repair workshops all over the world
- service training for partners on-site or in our factory in Germany
- benefit from good costumer relationship
Contact our Service Team directly through this form:
IN-HOUSE – SERVICE
- performance tests with vibration analysis
- site staff training in-house
- reworking with SIConit
- damage analysing
ON-SITE – SERVICE
- commissioning assistance
- laser alignment
- vibration analysis
- condition analysis
- flow rate measuring
- whole pump rebuild and repair /if possible in workshops close to the site or even on-site
- mechanical seal change
- training on-site
- spare parts availability for 20+ years
- professional consultation for any questions about spare parts and service for our pumps
- original spare parts from the OEM
- 100 % fitting accuracy
- guaranteed propriety
Quality assurance on your own testfield
To ensure the consistent high quality of our pumps, a test run befor delivery is necessary. In most cases it is associated with an achievement test and an acceptance test (ISO 9906) in the presence of the customer.
For this purpose, and with this vision DÜCHTING PUMPEN works on a conception according to the latest evidences, which were successfully realized with the opening of our test bench in late 1990 and since then has been improved continuously.
The piping system of the test facility is designed for a maximum flow rate of 25,000 m³ and an pressure of 160 bar. For driving the pumps, a number of calibrated induction motors with up to 2,000 kW power at different speeds and up to 3000 1/min are available.
The collection, analysis and documentation of all measured data, go together in the control room. The obtained results from the host computer are also archived here, because they form an important basis for further development work.
A wide range of fluid power equipment in regard of any acceptance of relevant and experimental series of typical characteristics can be checked locally – and not just DÜCHTING PUMPEN products. The entire test area within the identified facilities is for rent to other companies.
Max. Capacity: 25.000 m³/h
Pressure: max. 160 bar
Offered Tests: performance, hydrostatic, NPSH, vibration, bearing temperature, noise level, witnessed tests
Standards: DIN EN ISO 9906, Hydraulic Institute
Power Supply: up to 5 MW
Life cycle costs
Let Us Help You Take Your Business To New Heights
Evaluating the Life-Cycle-Costs will identify the most financially attractive alternative. The initial purchase price is a very small part of the life cycle cost for high usage pumps. Minimizing energy consumption and plant downtime have a big influence on the total Life-Cycle-Costs.
Updates, Stories & News
View the latest news, updates and stories around DÜCHTING PUMPEN, its products & services. Learn more about our partner from around the world and our projects.
26 - 28 February 2024
Warsaw / Poland
with D. Zahn, Sales Director
and P. Penkalla, Sales / Project Manager Europe & Asia
With its unique combination of strategic insights from industry leaders, and ...
With its unique combination of strategic insights from industry leaders, and technical and operational developments, CRU Phosphates provided a welcome opportunity for the industry to reconnect in-person for important discussion, debate and business development. The event will connect a global audience from across the international supply chain involved in the phosphate fertilizer, feed and industrial industries. Attendees learnt how the latest technologies are driving sustainability and efficiency improvements in the phosphate industry.
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